Safety is a top concern in South Africas e-hailing industry, and for good reason. Recognising this, inDrive has introduced a range of safety features designed to protect drivers and riders alike, many of which remain underused simply because people dont know they exist.
While the vast majority of trips on the platform happen smoothly from point A to point B, these tools play a critical role in ensuring that every journey remains safe, secure, and supported when it matters most.
A key part of our service is ensuring every journey is safe, says Ashif Black, Country Representative for South Africa. Weve built tools into the inDrive app that actively prevent incidents before, during, and after trips, but drivers and passengers need to engage with them to see the benefits.
