Dr Natasha Winkler-Titus is a Senior Lecturer in Leadership and Organisational Behaviour and Programme Head of the PGDip Leadership Development at Stellenbosch Business School.
Historically Workersea Day symbolised victories for organised labour in the formal economy fair wages, safe working conditions and the right to organise. Yet in contemporary South Africa, the meaning of eworkerea has become far more complex.
In a country facing persistently high unemployment and shifting labour markets, the question we must ask is simple but profound Who counts as a worker?
From a work psychology perspective, this question is not only legal or economic, it is deeply social and psychological. Work shapes identity, dignity, and belonging. But when definitions of work remain narrow, millions of people who contribute economically and socially fall outside the recognition and protection traditionally afforded to workers.
Who are workers?South African labour law recognises several categories of workers within formal employment relationships, including permanent employees, fixed-term workers, part-time employees, casual workers, domestic workers, farmworkers and temporary agency staff. These groups are generally protected under frameworks such as the Basic Conditions of Employment Act.
However, not all people who work fall within these protections. Independent contractors, freelancers, and many gig workers are legally classified as self-employed rather than employees. As a result, they are often excluded from the legal frameworks designed to safeguard workersea rights.
This distinction reveals a tension in modern labour markets the widening gap between those recognised as workers in law and those who work in practice.
The precarious nature of workThe structure of work itself is changing. Globally and locally, employment relationships are becoming more flexible, project-based and temporary. Non-standard employment arrangements, such as freelancers, consultants, gig workers, and platform-based workers, are increasingly common.
While these models can offer flexibility, they often come with significant insecurity. Many workers face irregular income, limited benefits, weak legal protection and minimal bargaining power. This precariousness affects not only financial stability but also psychological wellbeing.
In South Africa, the strain is evident. Living costs for the average domestic worker have risen by 15 in the past year, far outpacing the roughly 5 increase in earnings, adding strain to mental health due to the persistent challenges of low wages, job insecurity and safety concerns.
Over half of employees in South Africa have reportedly been medically diagnosed with a mental health condition, with work-related stress being a major contributor. Many workers struggle to disconnect, reporting high levels of dissatisfaction and distress in their working environments.
The economic cost is equally stark. Employee absenteeism linked to depression costs the South African economy an estimated R19 billion annually. Broader mental health-related costs, including reduced productivity and turnover, range from R40 billion to as high as R161 billion.
These realities emphasise that the quality of work matters just as much as access to work. A truly dignified job must include not only physical safety, but also psychological safety within an environment where individuals can raise concerns without fear.
Unemployment and the limits of the formal sector
South Africaeas labour market crisis adds urgency to this discussion. The official unemployment rate stood at approximately 31.9 in 2025, with youth unemployment exceeding 46. These figures point to a hard truth the formal sector alone cannot absorb the countryeas growing labour force.
For decades, policy discussions have focused on the creation of formal jobs. While these remain essential for stability and protection, their growth has not kept pace with demand. This reality compels a broader reconsideration of where work happens and what counts as meaningful economic participation.
In practice, millions of South Africans survive through alternative forms of work outside traditional employment relationships. These include street vending, home-based enterprises, informal trading, platform work, and various forms of self-employment. The informal sector plays a significant role in sustaining livelihoods.
Informal employment accounts for 21,4 of employment in South Africa providing income for millions of households. Rather than viewing the informal sector as a marginal or temporary phenomenon, it should be recognised as an essential part of the labour market.