The Italian Competition Authority AGCM has fined Ryanair 256 million R4,9 billion for abuse of a dominant market position after the airline allegedly restricted travel agencies from purchasing fares through its website between 2023 and 2025.
Following a two-year investigation, the AGCM found that Ryanair had adopted measures that limited both online and traditional travel agencies from purchasing its tickets.
According to the investigation, measures included blocking agency bookings via payment restrictions and mass deletion of OTA accounts, as well as imposing agreements on OTAs and traditional agencies that limited the ability to combine Ryanair flights with other services.
