A new industry report has found, while demand in South Africas hospitality sector has recovered post-COVID, underlying operational pressures continue to intensify threatening long-term sustainability.
According to the inaugural Hospitality Asset Management Company HAMAC South African Hoteliers Report, 77 of hoteliers identify human capital as one of the biggest obstacles to business sustainability while 58 say profitability has stagnated or declined over the past five years.
The report, released on February 2, is based on responses from senior hospitality executives and managers across South Africa.
