Unfair marketing tactics involving customer referrals, bills that were not updated and failure to cancel contracts on request.
These are some of the bad business practices that got Cartrack into hot water with the National Consumer Commission NCC recently, resulting in the tracking company being slapped with a R5m administrative fine by the National Consumer Tribunal.
It was also ordered to pay another R5m to settle complaints laid by 167 customers after an initial 210 complainants were received by the NCC.
