The recently launched private firefighting service by Fidelity ADT is unlawful, and no agreement is in place for it to operate in Cape Town, says the Citys Fire and Rescue Service.
Fidelity SecureFire , a subscription-based private firefighting service, launched in June in Cape Town. It has been operating in Gauteng since 2023. Its also active in Durban, East London, Gqeberha and Bloemfontein.
On its website, the company describes itself as reengineering the future of fire protection in South Africa through scale, technology, and an unwavering obsession with speed, trust, and precision.
But the City of Cape Towns chief fire officer, Clinton Manuel, said he wrote to Fidelity in May informing the company that the service was unregulated.