Digital maintenance and resulting downtime of cargo processing were properly communicated to cross-border service providers by the South African Revenue Service Sars, a clearing agency has told Freight News .
According to Michael Henning, general manager at Easy Clear, the weekends planned systems upgrade was well communicated by the tax authority, yet it could have caused the current backlog at the Skilpadshek Border Post on the Trans-Kalahari Corridor TKC.
I know that Sars did an upgrade on Saturday and another on Sunday, which would have resulted in delayed processing as the system completely shuts down.
