A staggering 89 of South Africans use WhatsApp for work communications. Those using email for work sit at a slightly lower 88, while enterprise platforms like Microsoft Teams are used by only 45.
The one percentage point difference separating WhatsApp use for work compared to email may not seem like much, but it represents a worrying trend where South Africans would rather use personal communication tools with no enterprise security than even the traditional staple that is email.
'For many organisations, platforms like WhatsApp have inadvertently become integral to workplace communication. Ease of use is what makes them so popular,' explains Anna Collard, SVP content strategy and CISO advisor at KnowBe4 Africa . Particularly on the African continent, many people prefer WhatsApp because its fast, familiar and frictionless, she explains. These apps are already on our phones and embedded in our daily routines.
