South Africas hospitality sector will struggle to meet its long-term tourism growth ambitions without urgent improvements to infrastructure, municipal services and the operating environment for small businesses, according to FEDHASA East Coast Board Member Brett Tungay .
Speaking to Tourism Update , Tungay said policy reform is important but infrastructure failures remain the sectors biggest obstacle.
He said road infrastructure is the primary challenge. Its a huge deterrence for travellers moving around the country. Tungay identified water provision and safety and security as additional critical challenges affecting tourism operations and investment confidence.