Infovista, a global network intelligence provider, has launched VistAI, an agentic AI framework designed to help telecommunications operators move beyond network monitoring toward autonomous decision-making. The new platform enables operators to act on network data insights in real time, addressing the growing operational complexity created by next-generation technologies such as 5G, fibre expansion, Open RAN, network slicing, and edge computing.
As telecom networks evolve, the volume and diversity of data have outpaced the capacity of operations teams and traditional management tools. Infovista says this data overload has created a need for AI systems capable not just of analysis, but of taking action. VistAI introduces an intent-based architecture, allowing operators to define desired outcomes such as maintaining quality of service while AI agents determine and execute the necessary steps within set guardrails.
According to Rick Hamilton, CEO of Infovista, existing AI solutions often force trade-offs between flexibility, customization, and cross-domain visibility. He said VistAI closes the gap between identifying a network issue and resolving it, embedding three decades of network performance expertise into intelligent agents that can observe, decide, and execute actions autonomously. The aim is to turn network complexity into a competitive advantage rather than an operational burden.
