Imparta has just released a fully agentic version of its award-winning i-Coach AI system, delivering enablement at enterprise scale, to make every seller a top performer.
Personalised: i-Coach AI gets to know each users role, context, goals, and strengths, and it remembers past discussions. It looks for patterns and delivers deeply tailored coaching, training, insights, methodology-aware roleplays, and more.
Proactive: i-Coach AI gets in touch to follow up on coaching conversations, driving accountability and results. It proactively suggests ideas to front-line staff and managers alike, to help drive performance.
Powerful: i-Coach AI draws on 1.5 million words of researched best practice across sales, service, and management, to power 20 agents to perform. It also taps into the organisations own data sources to deliver expert, adaptive support, coaching, and learning.
Richard Barkey , Founder and CEO of Imparta, commented:
Imparta was first to market in 2023 with AI coaching powered by sales IP, and we have added multiple AI use-cases since. But the agentic version of i-Coach AI takes everything to the next level. It doesnt just respond it anticipates. It recalls who you are, what youve accomplished, and what youre aiming to improve.
Our proprietary agents cover everything from call analysis and conversation intelligence to learning curation, adaptive coaching, deal planning, and creative problem-solving. They support front-line managers directly, as well as sales and service teams, and critically, they re-form the connection between analysis and learning that so many platforms break.
We are adding new agents all the time, and I am incredibly excited about the potential to transform commercial results at a global scale.