Home Affairs Minister Dr. Leon Schreiber has announced a significant digital transformation initiative aimed at streamlining the registration of newborns across South Africa. This move is set to decentralise Home Affairs services, making them more accessible and efficient for all citizens.
During a recent parliamentary session, Dr. Schreiber addressed concerns about the limited availability of Home Affairs officials in hospitals, particularly in non-tertiary facilities. He emphasised the departments commitment to leveraging technology to overcome these challenges, stating, We are working on digital transformation in that space, so that youre not required to have officials all over the country you can let technology do the work for you in a secure manner .
This initiative is part of a broader strategy to enhance the accessibility of Home Affairs services. The department aims to provide 24/7 services accessible through bank branches and online platforms nationwide . By integrating digital solutions, the department seeks to reduce the reliance on physical offices, thereby minimising long queues and improving service delivery.
The digital transformation also includes plans to integrate Home Affairs services with banking platforms, allowing for the expansion of Smart ID and passport services to numerous bank branches and banking apps . Additionally, the department is working on the implementation of a world-class Electronic Travel Authorisation ETA system to digitalise and automate immigration procedures, further enhancing efficiency and reducing fraud.
Dr. Schreibers vision for a digitally transformed Home Affairs department reflects a commitment to modernising government services and ensuring that all South Africans have timely access to essential documentation. By embracing technology, the department aims to provide dignified and efficient services, particularly for vulnerable populations who often face challenges in accessing traditional brick-and-mortar offices.