The eThekwini Municipality says it was unprepared for the scale of the humanitarian operation at the old Durban Drive-in, triggered by the influx of Malawian nationals seeking repatriation.
The municipalitys COO Lindo Mkhize says the city had to convert a commercial events venue into a temporary transit site almost overnight.
She says officials battled to provide water, sanitation, electricity and security, while relying on businesses and volunteers to help feed thousands of people.