The National Consumer Commission NCC is moving to tighten import compliance through its new track-and-trace system and a strategic partnership with the South African Revenue Service Sars.
The intervention, outlined in the NCCs 2026/27 Annual Performance Plan, introduces a major shift toward digital, real-time enforcement at ports and across domestic supply chains.
According to the NCC, a Memorandum of Understanding signed with Sars focuses on non-compliant imports, tax and customs compliance and the protection of consumers from unsafe and substandard goods. It provides for joint investigations, information sharing and coordinated awareness initiatives, and strengthens oversight of e-commerce imports, where the NCC says the risks of mislabelling and regulatory non-compliance are high.
