Decagon, a leader in conversational AI agents, has raised 250 million in Series D funding. The round was led by Coatue Management and Index Ventures. ChemistryVC, Definition Capital, and Starwood Capital joined as new investors. Existing backers, including a16z, Accel, Bain Capital Ventures, and Ribbit Capital, continued their support.
The Series D triples Decagons valuation to 4.5 billion in just six months. This comes after a fast-growing 2025. The company added over 100 new enterprise customers and expanded deployments globally. Industries served include travel and hospitality, financial services, health and wellness, and online retail.
CEO and Co-Founder Jesse Zhang explained, This fast growth and large capital investment show why our concierge approach is winning over traditional strategies. Decagon focuses on personalised experiences at scale, restoring alignment between businesses and customers.
