The restaurant industry is notoriously difficult. Owners face low profit margins and a high risk of failure, while employees work long hours for little pay or no pay at all.
Servers, particularly waiters and waitresses, earn some of the lowest wages in the labour force even though the job is both physically and mentally demanding.
Waiting tables can be a burdensome way of life due to the duties, working conditions and low pay.
This has been evident with the Babel Restaurant saga .
Emotions ran high among South Africans this week following a video by Mihlali Nobavu, a former employee at the Menlyn-based restaurant.