assistant director: case management, Ref No. REFS/045397

Apply for assistant director: case management at department of department of roads and transport. Closing date 2026-04-24.

Job Summary

Department: department of roads and transport

Directorate: corporate services

Province: gauteng

Reference: REFS/045397

Closing Date: 2026-04-24

Salary: R468,459

No Of Vacancy: 1

Salary Level: 9

Centre: Johannesburg (Head Office) REQUIRMENTS: National Diploma/Degree (NQF level 6/7) in Labour Relations/ Labour Law/ Human Resource Management or equivalent as recognized by the South African Qualifications Authority (SAQA). Minimum of 3 – 5 years of experience in Labour Relations, collective bargaining, legal environment and/or case management. Knowledge and skills: GPG and DPDRT policies and procedures and relevant legislation and Public Service Regulations, people management and empowerment and problem-solving analysis. LLB degree will be an added advantage. DUTIES: Manage and maintain a case management system. Acknowledge and register all cases in the Department. Analyse reports received and charge employees to determine grounds of misconduct. Ensure investigations are conducted and liaise with Labour Unions’ representatives and make recommendations. Facilitate dispute resolution. Attend the conciliation and arbitration proceedings on all set down disputes. Coordinate and facilitate disciplinary processes. Facilitate the acknowledgement and receipt of arbitration awards. Coordinate and facilitate disciplinary processes. Attend to all formal disciplinary hearings and progressive discipline within the Department. Promote fair and sound Labour relations practices in the Department. Provide advisory role on all labour relations matters and challenges. Development of labour relations. Development of Labour relations policies, manuals and guidelines. ENQUIRIES: Ms. A. Mkhombo Tel No: (011) 355 -7521 / Ms. P. Mabasa (011) 355 – 7175

Minimum Qualification

National Diploma or Degree (NQF Level 6/7) in Labour Relations, Labour Law, or Human Resource Management

Experience Required

3-5 Years in Labour Relations and Legal Case Management

Required Competencies & Skills

  • Expert knowledge of GPG and DPDRT policies and procedures
  • Advanced understanding of Public Service Regulations and relevant Labour Legislation
  • People management and empowerment
  • Complex problem-solving and analytical skills
  • Case management administration
  • Legal drafting and report writing

Requirements

3 - 5 years of professional experience in Labour Relations, collective bargaining, legal environments, or case management

Key Responsibilities & Duties

  • Manage and maintain a comprehensive departmental case management system
  • Oversee the formal registration and acknowledgment of all reported cases
  • Analyze investigative reports and formulate formal charges for employee misconduct
  • Facilitate end-to-end dispute resolution processes and represent the department at conciliation and arbitration proceedings
  • Coordinate and facilitate formal disciplinary hearings and progressive disciplinary actions
  • Provide strategic advisory services on complex labour relations matters and legislative challenges
  • Develop and implement internal labour relations policies, manuals, and procedural guidelines
  • Promote fair, consistent, and sound labour relations practices throughout the department

Salary Detail

Remunaration

R468459 per annum (Plus benefits) (level 09)

Salary Criteria

per annum

How to Apply

Contact Detail

Ms. A. Mkhombo Tel No: (011) 355 -7521 / Ms. P. Mabasa (011) 355 - 7175

Reference No:

REFS/045397

Application Process

Follow these steps to ensure your application is not disqualified:

  • Step 1: Download the New Z83 Form (2021) below.
  • Step 2: In 'Section A', quote Reference Number: REFS/045397
  • Step 3: Ensure you sign and date the form on the last page.
  • Step 4: Click 'Submit Application' to send your Z83 and CV to the department.

For job applications in South Africa, you can easily access the official Z83 form in two convenient ways: Download Z83 (PDF) for a ready-to-use version, or choose the Editable New Z83 Form to complete online before printing. Both options ensure compliance with government requirements and save time during the application process.

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