administrative officer: service delivery intervention, Ref No. 01/26/20

Apply for administrative officer: service delivery intervention at department of office of the premier. Closing date 2026-02-27.

Job Summary

Department: office of the premier

Directorate: service delivery intervention

Province: limpopo

Reference: 01/26/20

Closing Date: 2026-02-27

Salary: R325,101 - R382,959

No Of Vacancy: 1

Salary Level: 7

Centre: Polokwane

Minimum Qualification

National Senior Certificate plus an appropriate undergraduate qualification (NQF level 6) in Public Administration, Public Management, or an equivalent qualification as recognized by SAQA.

Experience Required

2 years in Public Administration and Service Delivery Coordination

Required Competencies & Skills

  • Knowledge of Public Service service delivery improvement frameworks (Batho Pele)
  • Administrative and coordination skills
  • Data collection and analysis for customer surveys
  • Understanding of EXCO Outreach processes
  • Report writing and minute taking
  • Proficiency in MS Office Suite
  • Interpersonal skills and conflict resolution.

Requirements

  • Minimum of two (2) years' experience in administration or a related field
  • Experience in stakeholder coordination or service delivery monitoring is preferred.

Key Responsibilities & Duties

  • Coordinate and facilitate the resolution of service delivery complaints received by the Office of the Premier
  • Provide technical administrative support for the Project Khaedu deployment programme
  • Assist in the management and coordination of performance evaluations regarding government priority interventions
  • Monitor and track the implementation of resolutions and issues raised during EXCO Outreach programmes
  • Support the coordination and analysis of customer satisfaction surveys to improve provincial service standards
  • Provide comprehensive administrative support to ensure the effective operational management of the Directorate.

Salary Detail

Remunaration

R325101 - R382959.per annum (Level 07)

Salary Criteria

per annum

How to Apply

Contact Detail

should be directed to Messrs: Khorommbi P / Kika Bham C and Mesdames: Mgbo PM / Mokgalaka S/ Moyaba ME / Kekana PL at telephone numbers 015 - 287 6588 / 6063/ 6441 / 6665 / 6027 / 6293, respectively.

Reference No:

01/26/20

Application Process

Follow these steps to ensure your application is not disqualified:

  • Step 1: Download the New Z83 Form (2021) below.
  • Step 2: In 'Section A', quote Reference Number: 01/26/20
  • Step 3: Ensure you sign and date the form on the last page.
  • Step 4: Click 'Submit Application' to send your Z83 and CV to the department.

For job applications in South Africa, you can easily access the official Z83 form in two convenient ways: Download Z83 (PDF) for a ready-to-use version, or choose the Editable New Z83 Form to complete online before printing. Both options ensure compliance with government requirements and save time during the application process.

Ready to submit? Click the button below to visit the official department page.

Apply on Official Government Site

Frequently Asked Questions

EXCO Outreach involves provincial leadership visiting communities to hear grievances. You should highlight any experience you have in tracking 'action items' or resolutions from meetings to show you can handle the follow-up administrative work required for these programmes.
Candidates should have a basic understanding of the Public Finance Management Act (PFMA) for procurement tasks, and the Public Service Act/Regulations for general office conduct and leave administration.
You must use the improved Z83 form (2021). It must be fully completed and signed. At this stage, do not attach certified copies of qualifications; only your CV and the Z83 are required.
Project Khaedu is a specifically designed 'fieldwork' intervention where managers are deployed to service delivery points (like clinics or police stations) to solve operational bottlenecks. As an Admin Officer, you will coordinate the logistics and reporting of these deployments.
No. According to the notes, certified copies of your driver's license and qualifications are only required if you are shortlisted. However, you must indicate in your CV that you possess a valid license as it is a minimum requirement.
This is an administrative role based within the IT section. While you will interact with IT systems (Helpdesk/SharePoint), your primary duties are clerical, such as logging calls, managing assets, and processing travel claims, rather than technical hardware repair.

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