ZTE Corporation 0763.HK / 000063.SZ, a global leading provider of integrated information and communication technology solutions, announced that its Chief Development Officer, Cui Li, spoke at AI Innovation Asia 2025, hosted by Economist Impact, the thought-leadership arm of The Economist Group.
On the panel How May AI Help You? Agentic AI and the Customer Experience, Cui Li shared ZTEs strategic vision for agentic AI and illustrated how it is already reshaping customer experience and operational models across the company. She also underscored its role in strengthening resilience, enhancing oversight and accountability, and urged organizations to prepare now for the era of agentic AI.
Q1: Setting the scene - How is agentic AI impacting customer experience in your sector?
