As discussed in my first column on the topic of indemnities , this document can go by other names but given the ambit thereof I would suggest it be referred to as an indemnity, waiver/release from liability and hold harmless agreement For the sake of simplicity I will refer to it as the indemnity.
When you prepare your indemnity, bear in mind the plain language provisions of the Consumer Protection Act, Act 68 of 2008 CPA and in that context, it is imperative that ambiguity be avoided more about that later.
At the outset it should contain a clause stating that the signatory acknowledges the content, has read and agrees to be bound by it.
There should be a link to your business terms and conditions T C.
Clearly state and include the extent of the indemnity such as your operations, premises, transport and activities, all of which must be stated to be at own risk.