Vendasta is proud to announce its achievement of Gold in the Innovation Through Leveraging AI category at the 2025 Siinda Digital Marketing and Innovation Awards, held on Monday, May 12 in Cologne, Germany . Vendasta MatchCraft also earned Bronze in the Digital Innovation and SMB Support category, underscoring their continued commitment to empowering small and medium businesses SMBs with transformative digital solutions.
The awards ceremony took place during the AI, Search and Digital Marketing Conference 2025, hosted by Siinda Search and Information Industry Association. This leading industry event brought together global experts to explore next-generation local search strategies and digital marketing innovation.
Vendastas winning solution, AI Receptionist, enables businesses to automate customer engagement through intelligent web chat, voice, SMS, and WhatsApp. Designed for always-on communication, it captures leads, books appointments, and reduces operational workload.
AI has hit an inflection point, said Brendan King , CEO of Vendasta, who also presented the keynote Artificial Intelligence, Real Returns at the event. Our AI Receptionist is helping thousands of businesses scale customer communication, reduce churn, and drive real ROI. This win validates our teams vision and execution, and were just getting started.
Over 12,000 businesses across North America , Europe , and Africa rely on AI Receptionists web chat and SMS features to engage customers, capture leads, and streamline operations. Its widely used in service industries like home services, salons, medical practices, and agencies managing multiple clients. With features like automated appointment booking and lead qualification, AI Receptionist empowers businesses to deliver exceptional, round-the-clock support while reducing manual workload.