Every day, millions of South Africans take part in the marketplace by buying groceries, paying for transport, signing up for mobile services, or shopping online. Yet many dont realise they have rights that protect them from unfair treatment. If a new kettle stops working after a few days, or a data bundle is deducted without explanation, you dont just have to take the loss and move on.
On March 15 each year, countries around the world mark World Consumer Rights Day. Its a moment to spotlight consumer rights, remind businesses of their responsibilities and ask a simple question: are our markets working for ordinary people?
For the second year running, the Competition Commission participated in a week-long series of activities where it sought to highlight its commitment to protecting consumers and supporting fair, competitive markets.
