In the second quarter of this year alone, organisations were hit with close to one million phishing attempts . As these attacks become more sophisticated, organisations are deploying advanced automated defences to hold the line. Yet, despite these investments, a critical gap remains in the human layer of security. It is not a lack of awareness, but a specific behavioural habit: the tendency to simply hit 'delete', says Anna Collard, SVP of Content Strategy CISO Advisor at KnowBe4 Africa .
The psychology of the 'Delete' button
There is a reason the ' Report Phishing Email' button is often the most-ignored tool in any email client.
