South Africa has almost three million small firms: about 710 000 formal small businesses and roughly 1.75 million informal ones. TIPS reports that owners believe digitising SMEs would help their businesses yet plans often do not turn into steady action CapetownEtc , reports.
Digital transformation is now a practical imperative. Starting with simple, fit-for-purpose tools can protect margins, improve discoverability and make operations more resilient.
According to mastercard.com , customer habits are moving online. Research forecasts online retail will top R130 billion in 2025, making a simple, measurable online presence more important for finding customers.