ServiceNow, the AI platform for business transformation, and NTT DATA, a global leader in AI, digital business, and technology services, today announced an expanded strategic partnership to accelerate AI-led transformation for enterprises. The companies will execute joint go-to-market and delivery commitments, including co-developing and co-selling AI-powered solutions to help organizations to transform the way work gets done. NTT DATA will also scale its use of the ServiceNow AI Platform to drive productivity, efficiency, and customer experience improvements across its global operations, while ServiceNow designates NTT DATA as a strategic AI delivery partner to help customers deploy AI-powered automation and achieve operational efficiency at scale.
The expanded partnership builds on the long-standing collaboration between ServiceNow and NTT DATA, and underscores the companies shared commitment to helping enterprises operationalize and scale AI responsibly. Leveraging the power of the ServiceNow AI Platform, NTT DATA already helps organizations realize faster time to value through strategic advisory services, platform implementation and expansion, and ongoing managed and lifecycle services. By expanding and accelerating delivery of ServiceNow AI solutions, the new agreement supports NTT DATA's ambition to significantly increase its ServiceNow business.
As part of the multi-year initiative, NTT DATA will become a strategic AI delivery partner for ServiceNow across industries and global regions. The companies will collaborate to deploy AI-powered automation for customers in enterprise, commercial, and mid-market segments. Also, ServiceNow will collaborate with NTT DATA to advance new AI deployment models, including through the Now Next AI program, which embeds AI engineering expertise directly into enterprise transformation projects with customers.
