Safaricom PLC has released its 2025 Annual Report, highlighting strong financial performance and strategic progress despite economic challenges and currency reforms in Ethiopia. The Group recorded a 10.8 year-on-year increase in service revenue, reaching KShs 371.4 billion, demonstrating resilience amid both regional and global headwinds.
M-PESA continued to be a key growth driver, with revenue rising 15.1 to KShs 161.1 billion. The mobile money platform now processes approximately 4,500 transactions per second, reflecting its central role in Safaricom's operations. Group mobile data revenue grew 16.5 to KShs 78.5 billion, while the total active customer base across the Group expanded by 16.4 to 57.07 million. In terms of shareholder returns, the Board proposed a final dividend of KShs 0.65 per share, bringing the total FY2025 dividend to KShs 1.20 per share, and KShs 255 billion in dividends distributed over the last five years.
Safaricom Ethiopia showed significant momentum, contributing 9.3 to Group service revenue growth. The subsidiary's three-month active customer base doubled to 8.84 million during its third and a half year of operation. On the infrastructure front, Safaricom expanded its fibre-optic network to 18,300 km, increased 4G population coverage in Kenya to 97.9, and deployed 1,700 5G sites covering 30 of the population. These developments support the Group's long-term transition into a "TechCo" by 2030, emphasizing digital solutions, AI adoption, and cybersecurity.