Quantum Metric, the customer-driven digital analytics platform, today announced it has been recognized with the Artificial Intelligence Award in the 2025 ISG Software Innovation Awards for North America. The annual program, hosted by Information Services Group ISG, honors software providers whose innovations drive business and IT transformation.
Quantum Metric was selected by an independent panel of judges for its breakthrough work with Felix AI , its generative AI-powered technology that has redefined how brands approach digital experience analytics to quickly understand and respond to customer needs. Quantum Metric was recognized at the ISG Sourcing Industry Awards gala on September 17, 2025, in Dallas.
Accelerating the shift to agentic, human-centered analytics