Infinitus Systems, healthcares leading agentic communications partner powering more than 100 million minutes of clinical and administrative conversations, today announced that the company has partnered with Outshift by Cisco to streamline healthcare operations, leveraging the orchestration layer of discoverable, secure, and distributed AI agents in healthcare.
Healthcare clinicians and staff face a flood of time-consuming tasks, from patient communication and follow-ups to prior authorization and insurance verifications. Infinitus AI agents streamline these vital but labor-intensive processes - which can include many thousands of faxes, phone calls, and voicemail exchanges managed by overburdened staff - to improve patient access and outcomes. Once streamlined using Infinitus AI agents, tasks that typically take 24-48 hours can instead be completed in seconds to a couple of hours.
Infinitus has joined Outshift and is collaborating with Cisco to further advance use cases in which the orchestration of multiple agents is required across an organization to serve patients, clinicians, and staff.