IgniteTech, the AI-first enterprise software company, today announced a series of strategic investments and customer-focused initiatives to advance the Khoros platform. The announcement marks the next phase of growth following IgniteTechs acquisition of Khoros in May 2025 .
With the acquisition of Khoros, were not just investing in the product, were rebuilding it, said Eric Vaughan , CEO of IgniteTech and Khoros. Were partnering with customers, bringing in experts, and applying the same operating discipline weve used to successfully transform dozens of enterprise software companies. Our focus is on delivering AI-powered value at scale by leveraging what made the Khoros Community solution a leader in the first place.
IgniteTech is accelerating the rollout of new AI features across the Khoros platform and reaffirming its commitment to customer collaboration, community-led innovation, and product modernization. All future innovation will be built on Aurora, Khoross modern platform architecture, which is optimized for AI integration and scalable customer engagement.
As part of this strategy, IgniteTech is expanding its engagement with Khoros customers and the global community ecosystem. Michael Puhala , who continues in his role as Chief Community Evangelist at Khoros, will lead customer conversations and act as a strategic liaison to the companys global network of community professionals.
Khoros has a strong heritage, and Im excited to see IgniteTech building on that with urgency and clarity, said Puhala. This is a real opportunity to bring community leadership into the AI era, and to make sure customers have a voice in shaping what comes next.