Amdocs, a leading provider of software and services to communications and media companies, announced it has been selected by e UAE, the flagship telecom arm of global technology group e , in the United Arab Emirates, to integrate generative AI GenAI into its business systems.
Using Amdocs' GenAI platform, amAIz, e UAE can easily integrate GenAI services across its ecosystem. e UAE is utilizing amAIz's library of predefined telco agents and skills that can improve business efficiencies, reshape customer experience and interactions, and increase revenue opportunities in multiple telco domains.
As part of the amAIz platform, Amdocs will also offer a telco-specific guardrail control mechanism, with logging and auditing capabilities, role-based access control, and privacy compliance measures to deliver a safe and secure approach to GenAI integration. Amdocs amAIz helps ensure that GenAI tasks are matched with the 'best-fit' foundation models, offering an accurate and cost-effective, telco-specific GenAI experience with field-proven results to deliver carrier-grade benefits.
