2026 has got off to a financially challenging start for millions of Discovery Medical Aid members, who have had to fork out thousands of rands for an error in processing medicine claims for the entire 2025 year.
It is understood that an error on Discoverys systems affected the way that certain prescription and over-the-counter medicines were processed in 2025.
Because of this error, certain of your claims were counted toward and paid from the Above Threshold Benefit ATB at a higher rate than what the benefits allow, Discovery Health COO Karen Sanderson informed affected clients in a letter seen by The Citizen.
