As part of ongoing efforts to modernize justice, Burkina Faso's Ministry of Justice and Human Rights, in charge of Institutional Relations, hosted a media visit to showcase its digital judicial services. This visit, organized by the Communications and Press Relations Directorate, aimed to give journalists a firsthand view of the impact of e-services on the delivery of justice.
The visit began at the Ouaga I High Court, where the media observed the process for the online issuance of Burkinabe citizenship certificates. Since the platform's introduction, 48,931 applications have been received, generating FCFA 24,465,500 in revenue for the state. Of these, 37,336 certificates were successfully issued, while 10,144 applications 27.16 were rejected, mostly due to non-compliant or poorly scanned documents. Officials emphasized the importance of submitting authentic, clear, and complete documentation to ensure smooth processing.
The tour continued at the central service for issuing judicial e-records, which has processed 418,241 requests to date. Out of these, 393,574 records were issued, while 23,596 5.99 were rejected, often due to inaccurate birthplaces or misreported professions. Authorities highlighted the importance of accurate information and quality scanning to avoid delays and rejections.
