E-hailing service Bolt is rolling out its Rider Profile Photo feature in South Africa in a bid to combat rider impersonation.
The new safety feature will strengthen trust, improve driver confidence and enhance customer experience, the platform said in a statement on Wednesday 1 October.
Bolt Rider Profile Photo launched in South AfricaSouth Africans using the Bolt app will be prompted to take a selfie and add it to their profile. They will only be able to take the selfie on the spot, as the feature does not allow uploading photos from the phone gallery.