A requirement that could easily be overlooked - it is explained in a footnote of its myriad earn rules that run close to 7 000 words - may see FNB customers participating in its eBucks rewards programme stranded at reward Level 3, regardless of any other actions they take during the month.
The programme incentivises account holders through various behaviour change actions that reward them with points that can be used to earn various levels of eBucks.
Over a decade ago, it used the programme to incentivise the uptake of its award-winning FNB app it was among the first of the major banks in the country to launch one.
