With Truecaller Customer Experience Solution showcasing its Business Name in Arabic, along with Call Reason and Business Page, Altibbi is redefining patient communication, making every interaction more transparent and building deeper trust in digital healthcare.
Altibbi, the leading digital health platform in Jordan and the wider MENA region, has entered into a strategic partnership with Truecaller, the leading global communications platform, to enhance patient engagement and redefine healthcare communication. By leveraging Truecaller Customer Experience Solution suite, Altibbi is setting new benchmarks for transparency, reliability, and trust in digital health services.
As the healthcare ecosystem evolved, Altibbi noticed a growing challenge - patients were increasingly unsure about the authenticity and purpose of incoming calls. This uncertainty often disrupted important conversations and delayed access to care. To rebuild confidence and create more meaningful connections, Altibbi partnered with Truecaller for Business to bring greater clarity and trust to every interaction.
