ServiceNow, the leading AI platform for business transformation, has secured a multi-year strategic agreement with Al Rajhi Bank , one of the worlds largest banks, and its implementation partner, ejada Systems. This agreement represents one of the regions most significant digital transformation projects, reinforcing ServiceNows growing footprint in the Kingdom of Saudi Arabia.
Under the partnership, Al Rajhi Bank will adopt the ServiceNow AI Platform to revolutionize its entire operational landscape. The goal is to automate workflows, dramatically improve efficiency, and enhance both customer and employee experiences across core functions, including Human Resources, Information Technology, and Financial Services. As a Consulting and Implementation partner, ejada Systems will collaborate with ServiceNow to deploy and manage the platform across the banks extensive operations.
This ambitious transformation will provide Al Rajhi Bank with a single, unified, and intelligent platform to replace various legacy systems. This centralized system will drive operational efficiency, accelerate service delivery, and support the banks extensive long-term growth objectives within the current AI-driven market revolution. The bank is one of the most influential enterprises in the Kingdom, operating a vast network that includes over 515 branches, 4,824 ATMs, and 547,507 Point of Sale terminals.
