As part of the cooperation, a new network service monitoring system will be implemented at One Hungary, driving analytics, customer insights, boosting automation and enabled by AI, supporting strategic digital transformation.
4iG Group has expanded its strategic partnership with Elisa Polystar to deploy a new AI-enabled network service monitoring system at One Hungary. The project aims to provide the companys customers with more reliable, faster, and enhanced services, while making network operations more efficient.
The new project builds on previous initiatives with Elisa Polystar. Previously, the Group introduced an automated network monitoring system in cooperation with the Finnish/Swedish company at the former Vodafone Hungary now V-Halozat Tavkozlesi Zrt.. In addition, Elisa Polystars network service experience management solutions are also used in Albania and Montenegro . In the tender for building One Hungarys network service monitoring system, Elisa Polystar was selected from several bidders, with the decision supported by the positive experiences of previous successful collaborations.